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Business Owner Information

Business Safety Tips

The Ballwin Police Department encourages business owners and employees to take proactive steps to reduce the risk of theft, robbery, and other criminal activity. Implementing basic security measures can help protect your employees, customers, and property.

Cash Handling

  • Limit the amount of cash kept on hand.
  • Make bank deposits frequently and at varying times when possible.
  • Utilize drop safes and cash management procedures.
  • Post signs informing customers and potential offenders that minimal cash is kept on the premises.

Security Measures

  • Install and maintain high-quality surveillance cameras that provide clear images of entrances, exits, cash registers, and parking areas.
  • Ensure your business is well-lit both inside and outside, especially during evening hours.
  • Keep windows clear of excessive signage or displays that obstruct visibility into the business.
  • Test alarm systems regularly and ensure employees know how to use them.

Employee Training

  • Train employees on robbery prevention and emergency procedures.
  • Establish a code word or signal employees can use to discreetly alert one another to suspicious activity.
  • Encourage employees to remain alert and report suspicious behavior immediately.

During a Robbery

The safety of employees and customers is the highest priority.

  • Remain calm and cooperate with the suspect.
  • Do not argue, resist, or attempt to apprehend the suspect.
  • Follow instructions and avoid sudden movements.
  • Observe and remember as many details as possible about the suspect, including physical description, clothing, distinguishing features, and any weapons displayed.

After a Robbery

  • Call 911 as soon as it is safe to do so.
  • Provide dispatchers with a description of the suspect and any vehicle involved, including license plate information and direction of travel if known.
  • Do not touch or move anything the suspect may have handled.
  • Preserve surveillance footage and prevent others from entering or disturbing the area until officers arrive.

Partnering with the Ballwin Police Department

Business owners and employees are encouraged to report suspicious activity immediately. Working together, we can help maintain a safe environment for businesses, employees, and customers throughout the Ballwin community.