Privacy Policy

Protecting your private information is our priority. By using the City of Ballwin’s website, you consent to the data practices described in this statement.

Collection of Your Personal Information

The City of Ballwin may collect personal information when filling out forms, requesting services, registering for an event, or signing up for email notifications. We won’t collect this information unless you provide it voluntarily. This information may include:

  • First and Last Name
  • Email Address
  • Mailing Address
  • Phone Number
  • Birthday
  • Gender
  • Payment information (debit/credit cards)

We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.

Use of your Personal Information

The City of Ballwin collects and uses your personal information to operate its website and deliver the services you have requested. The City of Ballwin may also use your personally identifiable information to inform you of other products or services available from the City and its affiliates.

Use of Cookies

We use technologies, such as cookies, to customize content and advertising, to provide social media features and to analyze traffic to the site. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browsers setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the City of Ballwin’s services or websites you visit.

Tracking and Sharing Information with Third Parties

The City of Ballwin does not and will not lease, rent, or sell customer lists to third parties.

The City of Ballwin may use resources to track the use of the website’s pages to improve the site and the user’s experience. This data can be used to deliver customized content and advertising within the City of Ballwin to customers whose behavior indicates that they are interested in a particular subject area.

Information about your device may be collected automatically by the City of Ballwin. This information can include your IP address, browser type, domain names, access times and referring website addresses. This is used to improve the performance of the website and provide general statistics regarding the use of the City of Ballwin’s website.

We do share information about your use of our site with our trusted social media, advertising and analytics partners, such as Facebook and Google Analytics.

Security of your Personal Information

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. But as with any transmission over the Internet, there is always some element of risk involved in sending personal information. 

Required to Disclose

Under certain circumstances we may be required by law to disclose certain information to law enforcement authorities. Suspicious email, electronic threats, and any information on illegal activity will be provided to the appropriate authority.

External Links

This website contains links to other sites. Please be aware we are not responsible for the content or privacy policies of these sites. We encourage our users to be aware when they leave our site and to read the privacy statement of any other site that collects personally identifiable information.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving electronic communications from the City of Ballwin. Users may opt-out of receiving any or all communications from the City of Ballwin by clicking ‘Unsubscribe’ on the bottom of the email sent to you.

Policy Changes:

The City of Ballwin reserves the right to change this Privacy Policy from time to time.  We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site and/or by updating any privacy information on this page. Your continued use to the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.